New Customer Site Setup Form

This form will help us prepare your site for our live monitored surveillance. The information you provide will help us create a site information sheet and program our monitoring software so that the surveillance agents have the best information at their fingertips to be able to respond quickly to events on your site.

New Site Setup

Name*
First Name Last Name
Email*
Company Name*
Site Name and Address*
Billing Information

Who should we send monthly invoices to, name and email address
Billing Name*

Who should we send the monthly billing notices to?
Billing Email Address*

Email address where monthly bills should be sent
General Site Info
Areas of Concern
Particular areas of concern or special attention on site:
Prior Incidents
Any prior break ins or thefts? If so what area on site was targeted?
On Site Security
Do you have on site secuirty guard service? If so please provide details about their hours and a point of contact at the company?
Local Police
Which local police department is responsible for your site area? Do you have an out of the area emergency number for them?
Gate Code

Please provide the combination to any locks that would be needed to access the site. Typically police will not climb a fence to gain entry into a site and check it so we need to be able to provide them with a way to access.
Contact List

Please list the contacts we should reach out to in case of an emergency on site.

Enter in order of desired notification.

Your site will be set up with a text group which our operations center uses to communicate non-emergency information and questions, please indicate which contacts should be included in the text group.

We call for... 1.) Police are requesting a site representative on site or 2.) a major incident like fire, significant weather damage, etc...

We text for... basically everything else, i.e. notifying you that we've detected suspicious activity and are calling the police; results of the police response; we're seeing a gate left open or other equipment not left in normal state; etc...
Call List
The below individuals will be added to our call list to reach out to when necessary during an event. We will call in order of the list until we reach someone or make it through the entire list.
Contact 1 Name*
First
Add to Text Group?*
- Yes
- No
Contact 1 Phone*
Contact 1 Email*
Contact 2 Name
First
Add to Text Group?
- Yes
- No
Contact 2 Phone
Contact 2 Email
Contact 3 Name
First
Add to Text Group?
- Yes
- No
Contact 3 Phone
Contact 3 Email
Monitoring Hours & General Instructions
What hours should we arm (monitor) your site Monday through Friday?

The start time should be when the last workers are expected to be gone for the day. The end time should be when the first workers are expected to arrive on-site in the morning.
What hours should we arm (monitor) your site Saturday and Sunday?

The start time should be when the last workers are expected to be gone for the day. The end time should be when the first workers are expected to arrive on-site in the morning.
Every Friday morning we send out an email asking which days and during what hours you will have people on site over the weekend. Which email should we send this weekly request to?

If we don't get a response your site will be armed/disarmed based on the above schedule.
Court Subpoena Info
Please list the name and address for the person that would come to court as the "victim" if a break in occurs. The police will ask us for this if they capture someone on site. Having this info in our system may avoid you having to drive to the site in the middle of the night
Any other special requests or special attention areas?

Get More Information on Construction Site Security.

MD Security Agency #106-4961
DC Security Agency #SAB30181
VA Security Agency #11-15158

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New Customer Site Setup Form

New Site Setup

Billing Information

General Site Info

Contact List

Call List

Monitoring Hours & General Instructions

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