New Customer Site Setup Form

 

This form will help us prepare your site for our live monitored surveillance. The information you provide will help us create a site information sheet and program our monitoring software so that the surveillance agents have the best information at their fingertips to be able to respond quickly to events on your site.

New Site Setup

  • Billing Information

    Who should we send monthly invoices to, name and email address

  • General Site Info

  • Particular areas of concern or special attention on site:
  • Any prior break ins or thefts? If so what area on site was targeted?
  • Do you have on site secuirty guard service? If so please provide details about their hours and a point of contact at the company?
  • Which local police department is responsible for your site area? Do you have an out of the area emergency number for them?
  • Contact List

    Please list the contacts we should reach out to in case of an emergency on site.

    Enter in order of desired notification.

    Your site will be set up with a text group which our operations center uses to communicate non-emergency information and questions, please indicate which contacts should be included in the text group.

    We call for... 1.) Police are requesting a site representative on site or 2.) a major incident like fire, significant weather damage, etc...

    We text for... basically everything else, i.e. notifying you that we've detected suspicious activity and are calling the police; results of the police response; we're seeing a gate left open or other equipment not left in normal state; etc...



  • General Operating Instructions

  • Please list the name and address for the person that would come to court as the "victim" if a break in occurs. The police will ask us for this if they capture someone on site. Having this info in our system may avoid you having to drive to the site in the middle of the night